Operators in our ERC constantly monitor incident and threat levels worldwide and can create a virtual ‘Monitored Exclusion Zone’ (MEZ) in the event of an incident.

Any user in, or subsequently entering, an MEZ is automatically sent a preconfigured warning message and if they don’t respond within a specified time, one of our operators will attempt to contact them by phone call. If they don’t answer the call, our operator invokes pre-agreed protocols.

In the event of an incident, the ERC can deploy all of our available capabilities help manage the threat and to resolve things as quickly and efficiently as possible.