The ERC reacts to incoming user emergencies triggered from a dedicated ‘emergency button’ on each Ubitrac-enabled handset
Incoming calls automatically set up a virtual conference call/incident communication hub option, enabling the ERC operative to patch in relevant assistance and interested parties (emergency services, FCO Global Response Team, local embassy, translator, family, school, local authority, employer, etc.) to achieve the optimal outcome.
The ERC operator has instant access to all the available Ubitrac generated information (location, battery life, insurance details, passport, emergency contact details, etc.) to allow them to deal with the situation quickly and effectively.
Our ERC is increasingly used as an Incident Communications Hub by individuals, schools, LEA’s and Insurers to manage and co-ordinate multi-party communication in the event of an incident helping to provide a professional outcome and mitigate further exposure.